1. Esleen Cloete at Reservations is great. She was able to find creative solutions quickly to fit into my schedule – she worked till very late in the evening to get everything sorted for me. Booking for the lodge and airline reservation (for my return flight) was perfect, price is reasonable and I did not have any issue.
2. Pear (I don’t have her last name, but she is the hostess) at the Tremisana Game Lodge is also great. She is very knowledgeable of the areas and good at care for customer needs. The lodge itself is good (for the price) and well managed.
3. The driver / guide (I don’t have his name) for the all day Kruger park tour is good – he has very keen eyes and worked hard to try to get us see all the animals.
4. The drivers of the van from Joburg to Tremisana Game Lodge could do better:
4.1. The first driver (responsible to pick up people in Joburg and drive them to midway for lunch) forgot to pick up one of the passengers at the airport, we have to go back to someone to wait for that person.
4.2. The designated driver (responsible for driving the van from the lunch place to Tremisana Lodge as we were told by the first driver) somehow decided to sit at the seat next to me in the middle row, and let someone else drive the van to the destination.
Yali Zhang Liu
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